Extending Avaya IP Telephony over Wireless LANs improves accessibility, productivity and responsiveness for on-premises mobile employees. Avaya IP Wireless Telephone solutions include several different choices to meet diverse end-user needs and environments.

What's New With This Release

Release 3.0 of Avaya IP Wireless Telephone Solutions introduces three new wireless telephones; the 3641 IP Wireless Telephone, 3645 IP Wireless Telephone and the 3631 IP Wireless Telephone. The 3631 requires Avaya Communication Manager 3.0 or greater to operate, while the 3645 and 3641 require Avaya Communication Manager 2.2 or greater.

Business Benefits

• Improved accessibility and productivity: Makes employees more accessible and productive while on the move.
• Investment Optimization: Easily integrates with Avaya DEFINITY, Avaya Communication Manager and Avaya IP Office.
• Scalability: Extensive scalability both physical capacity and application capabilities.
• Voice Quality: Provides extended mobility with exceptional voice quality.
• Choice: Many different telephone options to meet diverse customer needs


Industry-standard 802.11a, b or g Network Compatibility

Avaya IP Wireless Telephone Solutions are compatible with 802.11 a, 802.11b and 802.11g networks.
Compatibility with industry-standard, multivendor 802.11 networks drives cost-effective wireless voice implementation.

Reliable Voice Quality

For the 3616/20/26/41/45 telephones,  Avaya Voice Priority Processor (AVPP) maintains quality in a shared wireless voice and data network by handling off calls to designated access points throughout a customer’s facility. The SpectraLink Voice Priority (SVP) protocol provides optimum Quality of Service (QoS) by allocating bandwidth to voice packets over data packets on the wireless LAN.  The AVPP also provides power management capabilities to ensure long talk times. 
Mobile employees in critical occupations (nurses, technicians, doctors, security personnel, etc.) can maintain reliable wireless voice communications even when the wireless network has high utilization.

Standards-based QoS support

The 3631 IP Wireless Telephone supports Wireless MultiMedia (WMM) Basic, a draft version of the 802.11e Quality of Service standard. When a 3631 is used with a WMM-capable Wireless LAN, voice packets are prioritized over data packets between phone and wireless Access Point.
Provides basic over the air Quality of Service suitable for casual voice over WLAN applications.

Avaya IP Telephony Integration

Avaya IP Wireless Telephone 3626, 3620, and 3616 solutions work with DEFINITY Servers (R3 and later) Media Servers running Avaya Communication Manager, and IP Office 2.0 and higher, delivering rich telephony features to wireless phones.
This gives users access to advanced calling features, such as directory dialing, call transfer and conference, calling party name display, message waiting indication, multiple line appearances, and many others.

No Usage Charges

Avaya IP Wireless Telephones provide customers with cutting-edge mobile communications while eliminating the airtime, usage, and recurring charges of cellular phones used in-building.
Provides in building or on campus mobility without the costs typically associated with mobile access.

Application Interface

The Avaya IP Wireless Telephone solution supports an Open Application Interface (OAI), allowing the 3616/20/26/41/45 Avaya IP Wireless Telephones to serve as two-way messaging devices.
Applications such as Radius call boxes from Indyme integrate with Avaya IP Wireless Telephone solutions to help improve customer response times. Other application vendors with complementary systems such as nurse call, telemetry, alarm, and control system manufacturers have interfaces to Avaya IP Wireless Telephones.  More details about third party solutions developed to work with IP Wireless Telephones can be found on the DeveloperConnection section of Avaya.com.

Scalable Architecture

In IP implementations, the upper limit is bounded only by the capability of the specific Avaya Media Server platform. With current Avaya S8700/10/20 Media Server  implementations, this limit is 12,000 IP endpoints.
Avaya IP Wireless Telephone solutions are scalable, enabling customers to grow from a handful of users to up to many thousands.

Choice of Handsets

There are several handset choices. The extra-durable Avaya 3626 IP Wireless Telephones for industrial applications, rugged but lightweight Avaya 3620 IP Wireless Telephones for healthcare environments, and compact, lightweight Avaya 3616 IP Wireless Telephone for busy office environments are supported on legacy DEFINITY systems, Communication Manager and IP Office 2.0 and higher. The newer 3641 and 3645 devices, which support 802.11a/b/g, require Communication Manager 2.2 or higher. The 3631, which supports 802.11b/g, requires Communication Manager 3.0 or higher.
Being able to match the handset with user expectations and the enterprise's existing communications networking infrastructure, can improve customer satisfaction and end user productivity.

Easy to use interface

On the 3616, 3620 and 3626, several of the most used telephony features are available to users via dedicated softkeys rather than feature codes. These include transfer, conference, hold, mute and redial plus one other user-definable feature. The 3641 and 3645 and especially the 3631 have easy to use, context-sensitive user interfaces that makes telephony feature usage intuitive even for novice users.
Improved access to powerful, productivity-enhancing Communication Manager and IP Office features.

Software Upgrades for Avaya IP Wireless Telephones

The Avaya IP Wireless Telephones are field-upgradeable through an integrated TFTP client. This allows customers to update their handsets as new protocols, features, and capabilities become available.
Being remotely upgradeable makes the handsets a wise investment. As new protocols or other software improvements are adopted, end users will be able to upgrade their handsets without the cost or inconvenience of exchanging their phone for a new one.

Advanced Security

Avaya IP Wireless Telephone Solutions support WiFi Protected Access (WPA) and WPA2 with pre-shared keys (PSK).  WPA and WPA2, which differ in that WPA2 supports AES encryption while WPA supports TKIP encryption. address some of the security risks inherent in the legacy Wired Equivalent Privacy (WEP) protocol.  Specifically, they provides stronger authentication and encryption than WEP.
 The 3631 IP Wireless Telephone also supports 802.1x.  This means that 3631 users can authenticate with an enterprise-wide RADIUS, Microsoft Active Directory or LDAP compliant authentication server.

More secure communications and less risk of unauthorized network access.

Multivendor WLAN support

Avaya has tested and certified its IP Wireless Telephone solutions with a variety of wireless LAN vendors such as Cisco, Aruba Networks, Meru Networks and others.
Customers can implement best of breed solutions rather than being locked into a single vendor.