A member of the Avaya one-X Deskphone Edition family, the 9650 IP Telephone is specifically designed for the "navigator" telephone user. Navigators, such as building receptionists and executive admin staff, manage calls for themselves and for groups of people as a big part of their jobs. The 9650 features built-in button module functionality with one-touch access to bridged appearances, speed dials and feature keys. When used with Avaya Communication Manager 4.0, the 9650 supports up to three SBM 24-button expansion modules.

What's New With This Release

The 9650 is designed for the Navigator user, someone who primarily speaks on the phone for the majority of each day. Building receptionists and executive admin staff are examples of Navigator users. These people answer incoming calls, transfer callers to other extensions and monitor several bridged appearances throughout the day. The 9650 has a features button expansion module function­ality built right into the phone. The 9650’s user interface has been enhanced to empha­size one-touch access to appearances and feature keys.

Business Benefits

• Productivity of Users - The productivity of end users is greatly enhanced through prompting for common telephony tasks, one-touch access to key features, and superior high fidelity audio.
• Richer Communication - The superior audio capabilities make conference calls and meetings more effective by requiring less reiteration. This has been found to reduce employee stress and fatigue.
• Investment Protection - Utilizing open standards, with a modular platform that supports a wide range of modules and adapters, further enhances user productivity.


Intuitive User Interface

The intuitive, context-sensitive interface on the 9650 is designed to facilitate simple and intuitive usage for receptionists and executive admin staff. Both the display as well as the feature key arrangement provide built-in button module functionality for the user who is constantly answering incoming calls, picking up bridged appearances and transferring callers to other extensions.  

The 9650 user interface is designed for users who monitor their own extensions. Along with the line appearances of others, this interface enables confident one-touch access to features and speed dials. For the user who often has multiple calls at once, the 9650 allows the building receptionist or executive admin staff to handle calls with ease.

New Design and Display

The 9650 features a higher resolution display supporting 1/4 VGA gray scale with backlighting. A four-way navigation button cluster is another new addition to the 9650. This provides a familiar, cell phone-like interface for navigation and feature selections for the phone intense user.

The new design facilitates better usage of the display and the built-in browser to improve access to information and use of telephone features.

Superior Audio Quality

The unique high-fidelity acoustics of the Avaya 9650, including wideband audio support in the speaker and headset, deliver industry-leading audio that minimizes ambient noise. With the enhanced audio across high and low frequencies, it is easier for users to better understand others with different speech nuances or accents.

For the navigator end user, the person constantly on the telephone, the enhanced audio allows calls to be more productive with team members allowing improved collaboration. On conference calls, users find it easier to distinguish and understand multiple speakers, aiding in collaboration and communications. Overall, communications are richer using the Avaya 9650 IP Telephone.

New Design and Display

The 9650 features an improved, higher resolution display supporting 1/4 VGA gray scale with backlighting. A built-in 16-button expansion module, along with a four-way navigation button cluster, are new additions for the 9650.

The new design facilitates better usage of the display and the built-in browser to improve access to information and use of telephone features.