The standards-based Avaya 5600 Series IP Telephones, developed specifically to meet the needs of small and medium businesses, bring rich features and functions directly to the desktop, while also supporting desktop applications above and beyond telephony. Several models are available, ranging from entry-level IP telephones to those built specifically for demanding contact center environments. The 5600 series IP  telephones are for use with the Avaya IP Office system.

What's New With This Release

The 5600 series IP telephones, available from 21st March 2005  on R3.0 of IP office , run with  telephone firmware release 2.2. The standards-based 5600 Series IP Telephones support desktop applications above and beyond telephony. Several models are available. This  firmware release includes more services, including push of content to phone displays and audio paths, that are being made available to third party applications developers.
Several administrative procedures have been added that help initial set up and back up of station programming. A new STATIC programming parameter is added for 5610 and 5620 for flexible IP addressing. A new local procedure, C L E A R , has been added for more complete IP telephone resets. Reliability is enhanced via optional use of an IP address after a DHCP lease expires in the case of WAN failure. Usability is enhanced via FTP back up of user profiles by extension and auto retrieval of those profiles upon login.

Business Benefits

• Comprehensive functions and capabilities provide great range of features to end users.
• More services, including push of content to phone displays and audio paths, are being made available to 3rd party applications developers.
• Provide a powerful hardware platform for Avaya Phone Application Suite applications
• Advanced Software for the latest in IP Telephony, security and reliability.
• Multiple power options provide deployment flexibility and cost savings.


Built-in High-Quality Speakerphone

Avaya 5600 IP Telephones (except the 5601 and 5602) incorporate a full duplex speakerphone with echo cancellation, directional microphone and a tuned speaker cavity to provide the highest audio quality.

Provides highest audio quality for optimum flexibility for end users.

Comprehensive Functions and Capabilities

Avaya 5600 Series IP Telephones provide the same advanced calling features and functions as traditional Avaya telephones. These stylish phones incorporate a number of convenient features, such as a message waiting indicator, easily readable displays, hearing aid compatibility, NetMeeting compatibility, multiple programmable feature keys and display navigation keys.

There is no need to retrain people to use Avaya IP Telephones, because they use the same familiar operations as other Avaya phones.

Simplified Wiring with a Single 10/100BASE-T Ethernet LAN Connection

An Ethernet connection built into each phone (except the 5601 and 5602) enables users to connect a desktop computer to their LAN by plugging it directly into the phone, without needing a separate computer connection in the wall. The 5602SW, 5610 and 5620 come with an integrated switch.

Helps reduce wiring and installation costs. The wiring can be further simplified by using the available 802.3af-based Power over Ethernet capability to deliver power to the phone over the LAN, rather than using a wall plug.

Industry-standard Protocol Support

Avaya IP Telephones operate with industry-standard protocols and advanced software, including the H.323 protocols for voice communication over an Internet Protocol network, G.711 and G.729A/B voice coders and a variety of Quality of Service capabilities. Those include UDP Port selection at Layer 4, Diffserv priority numbering at Layer 3, and 802.1p/q at Layer 2. Avaya IP telephones also support the 802.3af Power over Ethernet standard.

Delivers high-quality features based upon industry standards, rather than proprietary solutions, for better interoperability.

Simplified Software Provisioning

End users can access IP Telephone software upgrades and enhancements on the Avaya Support website. For example, new H.323 firmware for the Avaya 5602/5602SW can be downloaded from the Avaya support site to a TFTP server for enterprise-wide provisioning.  New releases of software are provisioned in this manner. 

Simple, centralized software provisioning can help reduce implementation and maintenance expense.

Web Browser, Local Speed Dial, and Call Log Applications

The 5610 and 5620 support local call log, local speed dial and web browser applications.

Access to web-based applications and information as well as the added efficiencies of speed dials and call logs stored in the telephone.

Push of Content

With Release 2.1 of the 5600 Series IP Telephone firmware (which applies to the 5610 and 5620 telephones), comes support for a new feature called "push". "Push" is the capability of an application using the WML protocol to sendcontentto the telephone without the user requesting it, and (potentially) overriding what the user is otherwise experiencing. This capability is being made available to 3rd-party developers through Software Developer Kits (SDKs). Content can be pushed to the phones via a text message, WML web page, or an audio stream through the handset or speaker.

IP telephones become applications-enabled appliances instead of just phones. The addition of push enables phone displays and/or audio to support a variety of applications (web browsing, time reporting, emergency alerts, travel reservations, account code entry, visual voice mail, announcements, branding via screensaver, zone paging, inventory lookups, scheduling, etc).