The Avaya 2400 Series of Digital Telephones incorporates sleek design, improved ergonomics, flexibility, and enterprise-class voice quality. These two-wire digital telephones are designed for use with a variety of Avaya Communications Systems.

What's New With This Release

Release 5.0 of DCP firmware provides several enhancements for the 2410 and 2420 digital phones. These include enhanced language support with the addition of Russian Cyrillic, and enhanced call logs button label support. R5.0 also allows the user to select either a speaker phone or headset as a default communication path when the phone is taken off hook.

Business Benefits

• Administration and ongoing maintenance is simplified by automatic key/button labeling.
• Call logging and a speed-dial directory help enhance overall productivity.

• Choices allow proper match of functionality with user need.


Avaya 2410 and 2420 - Easy to Read Screen
The Avaya 2410 Digital Telephone features a large display screen with a 5-line x 29-character Liquid Crystal Display (LCD); the 2420 display is a 7 x 29 LCD. Both units are fully adjustable for optimum viewing from many angles.
The large-scale displays offer an effective user interface that can improve workforce productivity and serviceability.

No Paper Button Labels

All buttons on the display are labeled. The display labels can be customized, which can be useful on feature buttons such as Bridged Call Appearances and Abbreviated Dial.
Eliminates the time and cost of using and maintaining paper labels and facilitates customization of the display labels on the phone.

Avaya 2410/2420 - Easy Button Access

The 2410/2420 telephones are designed with 12/24 system call appearance/feature buttons. They include four local softkey feature buttons, Exit, Previous, and Next buttons for display navigation, a Message button for expedited access to voicemail, and several fixed feature buttons including a highly visible Message Waiting Indicator.
Increased deployment flexibility and easy user interface. The navigation and button options make a wide range of capabilities accessible with the touch of a button.

Avaya 2410/2420 - Call Log

Provides automated call tracking with a 48-entry (2410) or 100-entry (2420) call log that records incoming answered, incoming unanswered, and outgoing calls. The call log can also be used to populate the Speed Dial Directory.
Users can place and track telephone activity through the use of call Log information, which provides detailed call tracking and can improve employee productivity. With Release 4 of DCP phone software, call logs are enhanced to include answered, missed, and outgoing calls.

Avaya 2410/2420 – Speed Dial Directory

In addition to the system directory, the Avaya 2410 and 2420 Digital Telephones provide access to a speed-dial directory with the capacity to store up to 48 (2410) or 104 (2420) speed-dial numbers for quick access to the numbers most used.
This separate speed-dial application enables more of the 2420 feature buttons to be used for actual features rather than being dedicated to automatic dialing. With Release 4 of DCP phone software, speed dialing is enhanced with increased character length - now up to 24 characters, ideal for international dialing. Also, after placing a call, the user has the option to stay in the speed dial menu—if there are account number and password sequences the user wishes to automate with speed dial buttons.

Avaya 2402 – Extension download to phone

With the 2402, the phone's extension is downloaded to it, simplifying system administration requirements. The extension is shown on the display when the phone is on-hook.
Can lower total cost of ownership by simplifying administration and reducing the time required to set up extensions.